The crisis response program consists of our 24 Hour Crisis Hotline and Hospital Response Advocates
Crisis Response Program
The Pee Dee Coalition Crisis Response Program (CRP) is a 24 hour, 7 days a week immediate response victim service. We provide direct support to victims of sexual assault, family violence, and child abuse. Our response advocates answer the crisis line for victims and community members in need of crisis support, information, and/or referrals on a 24-hour basis.
Additionally, our response advocates are dispatched to local hospitals throughout our service area when a victim comes to the emergency room within 30 minutes of contact by emergency room staff. Our advocates are available 24/7/365 to support victims in need within the Pee Dee region.
Pee Dee Coalition provides services to domestic violence and sexual assault victims regardless of race, age, color, national origin, sexual orientation, disability, or religion.
Pee Dee Coalition also provides community education and prevention programs and does not exclude people or treat them differently because of race, age, color, national origin, disability, or sexual orientation.
If you believe you have been discriminated against in any way please contact the Pee Dee Coalition Support Services Director at 843-673-2002.
Role Of The Crisis Response Victim Advocate
The response advocate responds to provide immediate crisis intervention, confidential emotional support, information, and advocacy to victims and their loved ones. The advocate is part of a coordinated response team and facilitates medical and legal services while providing trauma-informed, victim-centered care.
Our response advocates are trained to:
Explain legal and medical options
Orient victims to systems they may have contact with as a result of the crime, serving as a liaison between the victim and these systems
Ensure victims are treated with respect by other service providers
Address safety concerns, immediate basic needs, and help make a safety plan
Accompany and support victims during the medical forensic exam (with victim’s consent)
Discuss the effects of trauma and provide adaptive coping strategies for the days ahead
Coordinate follow-up services
Educate family and friends on trauma and how to support the victim
Assist with sheltering needs if applicable
Goals of immediate crisis intervention
Validation and stabilization of the victim, including planning for safety and managing emotional reactions.
Empowerment of the victim by facilitating an increased sense of control and a mobilization of resources
Reconnection of the victim by establishing a personal connection, facilitating contact with supports (including support services at SAFE), and decreasing feelings of isolation
Comfort measures without interfering with evidence collection
Victims have the legal right to have an advocate in the room during their exam. Advocates are volunteers and staff, many of whom have advanced education and experience in related fields.
Advocates complete 32 hours of training in assault response, including:
Crisis intervention skills and techniques
Safety planning and risk assessment
Confidentiality, health care privacy, informed consent and mandated reporting